Frequently Asked Questions
Your Trusted Local Experts for Auto Body Repair in Greenville, NC
When your vehicle has been damaged in an accident, choosing the right auto body shop makes all the difference in the safety, appearance, and long-term value of your car. At Dunn’s Body Shop, we bring over 60 years of proven experience in collision repair, dent removal, and professional painting services. Our mission is simple—deliver high-quality repairs, honest service, and dependable workmanship backed by generations of satisfied customers throughout Greenville and Eastern North Carolina.
As a locally owned and family-operated business since 1964, we understand how stressful the repair process can be. That’s why we work directly with you and your insurance provider to ensure transparent communication, accurate repair timelines, and high-quality results that restore both your confidence and your vehicle. Whether your car has suffered minor dents, extensive collision damage, or needs expert paint refinishing, our trained technicians use industry-leading equipment and repair methods to bring your vehicle back to pre-accident condition.
This FAQ section was created to answer the most common questions about our repair process, insurance claims, paint services, and what you can expect when you choose Dunn’s Body Shop. With a reputation built on integrity, craftsmanship, and exceptional customer service, we are proud to remain Greenville’s go-to auto body repair shop for over half a century.
Browse the FAQs below to learn more about our services—and
reach out anytime if you need personalized assistance or want to schedule a repair estimate.
What types of repairs do you handle?
We handle a wide range of repairs, including collision repair, dent removal, painting, and frame straightening.
Do I need to get multiple estimates?
While it's your choice, it's not always necessary. A reputable shop will provide a thorough and fair estimate. Focus on finding a shop you trust.
How long will the repairs take?
The repair time depends on the extent of the damage and parts availability. We'll give you an estimated timeframe and keep you updated throughout the process.
Can you match the paint color exactly?
Yes, we use computerized color matching systems to ensure a precise match to your vehicle's original paint.
What if you find more damage during the repair?
If we discover additional damage, we'll contact you immediately with a revised estimate and get your approval before proceeding.
Do you work with insurance companies?
Yes, we work with all major insurance companies and can help you navigate the claims process.
What kind of warranty do you offer on your repairs?
We offer a warranty on our workmanship, guaranteeing the quality of our repairs.
Can I get a rental car while my car is being repaired?
We can help you arrange a rental car through our partnerships with local rental agencies.
How do I get an estimate?
You can bring your vehicle to our shop for a free estimate, or in some cases, we can provide a preliminary estimate based on photos.
What forms of payment do you accept?
We accept cash, certified checks, credit cards, and insurance payments.
Contact Greenville's Number One Auto Body Shop Today
If you’re ready to schedule an estimate or have a question that wasn’t covered in our FAQ, we’re here to help. Our experienced team provides honest guidance, fast communication, and reliable repair work you can trust.
Call us today at
252-752-6581 or stop by our shop to get started.